1ixbet Privacy Policy – Our Commitment to Protecting Your Data

Welcome to 1ixbet. This privacy policy explains what information we collect when you use our website or mobile app, how we use it, and how we keep it secure.

We believe privacy is a fundamental right. That's why our platform was built from the ground up to keep your data as secure as possible. We only collect information that is strictly necessary to provide our services.

• This Policy 1ixbet.bet Applies to both the website and mobile app.
• We comply with international data protection regulations.
• You will be notified of any changes to this policy.

1ixbet collects various types of information to deliver its services. The following outlines exactly what data is collected.

Personal information (collected at registration)

Automatically Collected Data

• IP Address & Device Information
• Browser type & operating system
• Time spent on the platform and pages visited.
• Betting history & transaction data
• Cookies & Session Data

Collected data is used strictly for defined purposes. 1ixbet will never use your information for anything unnecessary.

• Account Management: To enable registration, login, and account security.
• Service Provided: To process betting, payment, and withdrawal requests.
• Identity Verification: For KYC processes and anti-money laundering compliance.
• Contact: For important updates, promotions, and support.
• Service Improvement: To analyze user experience and improve the platform.
• Security: To prevent fraud, deception, and unauthorized access.
• Legal Obligation: To meet regulatory requirements.

1ixbet does not sell or rent your personal data to third parties for commercial purposes. However, limited data may be shared in specific circumstances.

Lawful Basis for Sharing Data

• Payment processors: Information required for transactions with payment partners including Mobile Pay, Nagad, and banks.
• KYC Partner: With trusted third parties for identity verification.
• Legal Authorities: When required by court order or legal obligation.
• Anti-money laundering authorities: In cases of suspected fraudulent activity.
• Technology Partners: For platform operations — under strict confidentiality agreements.

1ixbet uses industry-leading security measures to keep your data safe. Our security framework is regularly updated and audited.

1ixbet uses cookies to enhance your browsing experience. Cookies are small data files stored in your browser.

Types of Cookies We Use

• Essential Cookies: Required for login sessions and security — these cannot be disabled.
• Analytics cookies: To analyze site usage and improve your experience.
• Preference Cookies: To remember your language preferences and settings.
• Marketing Cookies: To show relevant ads — you can opt out at any time.

You can manage cookies at any time through your browser settings. Note that disabling certain cookies may affect the functionality of some features on the site.

We retain your data only for as long as necessary. Data is kept while your account remains active. Even after account closure, certain information may be retained for a specified period to meet legal obligations.

• Active accounts: retained until the account is closed.
• Transaction records: 5 to 7 years (as required by law).
• KYC documents: 5 years after account closure.
• Support conversations: 2 to 3 years.
• Analytics data: anonymized after 2 years.

You have important rights over your personal data. 1ixbet fully respects and upholds those rights.

To exercise these rights, contact our support team. Requests are typically processed within 30 days.

1ixbet strictly prohibits the use of its platform by anyone under the age of 18. We never knowingly collect data from minors.

A note to parents — please ensure your children cannot access this platform. If you notice anything suspicious, let us know.

The 1ixbet platform may integrate certain third-party services, such as payment gateways and analytics tools.

• Third-party sites operate under their own privacy policies, which are outside our control.
• We only share the minimum necessary data with third parties.
• All third-party partners are bound by confidentiality agreements.
• Payment gateways comply with their own PCI-DSS standards.

We may update this Privacy Policy from time to time. When changes are made, the "Last Updated" date at the top of the page will be revised accordingly.

• You will be notified by email or on the platform before any significant changes take effect.
• Continued use of the platform after changes are made will be considered acceptance of the updated policy.
• If you do not agree to the updated policy, you may request to close your account.

Contact us for any privacy-related questions, complaints, or to exercise your rights.

Privacy requests are typically responded to within 30 business days. For more complex matters, additional time may be needed — you will be informed in advance if that is the case.