1ixbet FAQ – All Your Questions Answered in One Place

Usually just 3 to 5 minutes. Verifying your mobile number with an OTP is all it takes to create your account. If you register with an email address, an email verification step may be required.

No. Under 1ixbet's rules, each person may only open one account. If multiple accounts are detected, all of them may be suspended and any bonuses will be cancelled.

KYC is not required to place bets initially. However, identity verification (KYC) must be completed before making large withdrawals. Uploading a photo of your NID or passport is usually all it takes, and verification is typically completed within 24 hours.

Providing incorrect information can cause problems during KYC verification later and may result in blocked withdrawals. Enter your correct name, mobile number, and date of birth at the time of registration. Contact support if you need to correct your details afterwards.

Yes, registration on 1ixbet is completely free. There are no registration fees or monthly charges. A deposit is only required when you want to place bets.

You are required to enter your date of birth during registration. For larger withdrawals, age verification is carried out using your NID or passport. Accounts belonging to users under 18 will be closed.

First, make sure you're entering the right mobile number and password. Check that CapsLock is off. If that doesn't work, use "Forgot Password" to reset it. If the problem persists, contact support.

Click the "Forgot Password" link on the login page. Enter your registered mobile number or email. Verify with the OTP. Then set a new password.

Entering the wrong password too many times will temporarily lock your account. It unlocks automatically after 30 minutes. You can also reset your password. For a faster resolution, contact support.

Yes. You can log in to the same account from both mobile and desktop. Logging in from a new device may require 2FA verification.

Go to Account Settings and enable Two-Factor Authentication under the "Security" section. You can use a mobile OTP or an authenticator app.

Mobile Pay, Nagad, Rocket, and bank transfer are all supported. Mobile banking methods offer the fastest deposits and withdrawals. Cryptocurrency is also accepted in some cases.

The minimum deposit starts from ৳100. Limits may vary depending on your payment method. Mobile Pay and Nagad generally support deposits from ৳100.

Mobile banking (Mobile Pay/Nagad) withdrawals typically arrive within 1 to 24 hours. Bank transfers may take 1 to 3 business days. Large withdrawals may be delayed if KYC verification hasn't been completed.

1ixbet does not charge any fees on deposits. However, your payment provider (Mobile Pay/Nagad) may apply a service charge. Withdrawals are also generally free of charge.

First, confirm that your KYC verification is complete. Then check whether the bonus wagering requirements have been met. If you're still stuck, contact support with your transaction ID.

Your balance is usually updated within a few minutes. If it hasn't appeared, contact support with a screenshot of the payment and the transaction number. If the payment was successful, the issue will be resolved within 24 hours.

Limits vary based on your payment method and account tier. VIP or verified accounts generally have higher limits. Check your account settings or contact support to find out your specific limits.

No. For security reasons, withdrawals can only be made to a payment method registered in your own name. Sending funds to someone else's number is not possible and is against the rules.

When you open a new account and make your first deposit, the welcome bonus is added automatically. Bonus amount and terms on the Promotions page more details.

Bonus funds cannot be withdrawn directly. Once you have placed bets totalling a specified amount, the bonus converts to cash. For example, a 5x wagering requirement means you must bet five times the bonus amount.

Yes. Most bonuses have an expiry period — typically between 7 and 30 days. If the wagering requirements aren't met within that time, the bonus will be forfeited. Check the terms of each offer individually.

Select "Free Bet" from the payment options on your bet slip. Note that the original stake is deducted from any Free Bet winnings — you only keep the profit. Minimum odds requirements apply.

Cashback offers are available to regular registered users and are based on weekly or monthly net losses. To view current offers, Promotions Page Visit.

Bonuses are usually cancelled due to a terms violation or expiry. If you believe your bonus was cancelled in error, contact support with your transaction ID and the issue will be investigated.

Yes. Referring a friend can earn both of you a bonus. You'll find your referral link in your account. Full terms and conditions on the Promotions page here.

You can bet on 30+ sports including cricket, football, tennis, basketball, volleyball, hockey, and esports. Bangladesh users will find the most markets available in the cricket and football sections.

Live Betting lets you place bets at real-time odds while a match is in progress. Odds change moment to moment. Go to the Live tab in the Sports Betting section to bet on ongoing matches.

Cash Out lets you settle a bet before the match ends and withdraw a set amount. If the Cash Out option appears on your bet slip, simply click it. Note that this feature may not be available on all bets.

The minimum bet generally starts from ৳10. Limits may vary by market and event. The maximum bet limit depends on your account level and the specific event.

1ixbet uses decimal odds. For example, odds of 2.50 mean a winning ৳100 bet returns ৳250 in total (a profit of ৳150). Visit the Betting Tips page for a more detailed breakdown of odds.

Yes. If a match is cancelled or abandoned, your stake will be refunded. The amount is generally returned to your balance within 24 to 48 hours.

An accumulator is when you combine multiple bets on a single slip. If all selections win, your returns multiply significantly. However, if any one bet loses, the entire slip is lost. Higher risk, higher reward.

Our Betting Tips You'll find expert analysis and tips on this page. Before the match Analysis Also see page.

Log in and go to Account Settings. Changing your name, email, or phone number may require support assistance, as these are verified details.

Yes. You can temporarily disable your account (self-exclusion) from the Responsible Gaming settings. Breaks can range from 7 days up to 6 months.

Yes. Submit a written request to support and your account will be permanently deleted. Make sure to withdraw your balance first.

In the Responsible Gaming settings, you can set daily, weekly, or monthly deposit and betting limits to help prevent overspending.

The reason for the suspension will be sent to your email. If you haven't violated any policies, you can appeal. Contact support with evidence and the issue will be resolved promptly.